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The rules I follow

Short, and worth reading before you point any AI at client information.

The three colors

Before you paste anything about a client into an AI tool, ask which bucket it's in.

Green — share freely

Your farm, your niche, your goals, published listings, public market data.

Orange — anonymize first

Your production numbers, competitor observations, anything about a client where the specific identity isn't the point. Describe the pattern, not the person.

Red — never

Social security numbers, client financials, driver's licenses, bank statements, lockbox codes, anything out of a signed contract with personal data in it.

Three more things

On texting. Everything here assumes you're contacting people who know you: past clients, your sphere, someone who handed you their card or signed in at your open house. Don't buy a list. Read up on the TCPA rules before you scale anything up.

On value. Never let AI hand a client a number as though it were an appraisal. Format the presentation; keep the judgment.

On neighborhoods. If a client asks about the demographics or "what kind of people" live somewhere, that's a fair housing line and it doesn't matter that a computer said it. Don't answer it and don't let AI answer it. Point them at public data and let them draw their own conclusions.